Infrastructural and urban planning projects often extend over a longer period and have a major social impact. Mutual understanding and consultation between the project organisation and its public groups are therefore of vital importance. Good communication is essential to ensure such projects run smoothly.

Every phase of the project, from idea to operation, has specific target groups and communication objectives, however. And these must be reached with various resources, from various disciplines, and with a sharp eye on all fields of influence so that well-considered choices can be made in the design of the communication and information can be carefully disseminated.